NOTE:Please confirm your smart phone provider whether it support Qi wireless charging standard before buying this Wireless charge car holder. Please do not put any metal accessories close to the holder during working. If your mobile phone do not support Qi wireless charge, you can equipped it with a Qi-enabled receiver.
FREQUENTLY ASKED QUESTIONS (FAQS):
Q: Why the charging speed is slow? A: The charging speed is greatly influenced by the ambient temperature. If the temperature is low, the charging speed becomes faster. For Samsung devices will enter protection mode at 40℃~45℃. We do not recommend using this charger at high temperatures.
Q: For iPhone and For Samsung, why can’t I charge them at full speed? A: Please check the USB charger. The product should be used with the QC2.0/QC3.0 fast charger and make sure your cellphone is close enough to the center of the wireless charger.
Q: Why does my cellphone case become so hot? A: Because the wireless charger may cause higher temperature.